Dial a Ride

Dial a Ride is a door to door transport scheme that enables citizens over 60 years of age to access transport for:

• Shopping
• Visiting the doctor
• Hospital
• Dentist
• Attending educational classes
• Socialising
• Within the County Borough of Merthyr Tydfil.

How much will you pay?
The service is free to users over 60 years of age and who live in Aberfan, Merthyr Vale and Mount Pleasant. It has been sponsored by Communities First.

How does it work?
You book your ride, through the call centre at Dial a Ride, Mount View House, Mount View, Mount Pleasant, Mount Vale, Merthyr Tydfil, CF48 4TA, (01443) 692020, 24 hours in advance, return trips should be booked as well, the bus comes to your door, and takes you to where you want to go within the Merthyr Borough.

How can you access the service?
To access the service you need to ring the call centre at Dial a Ride, (01443) 692020 between 9.00 a.m. and 5.00 p.m. Monday to Friday. Dial a Ride operates 10.00 a.m. until 2.00 p.m. Monday to Friday.

Where does the service operate?
On Mondays and Thursdays the service will be available for shopping at Asda, Dowlais. Tuesday, Wednesday and Friday the service will be available for all other needs. The Dial a Ride minibus can also be hired by Community Projects on evenings and weekends.

Bus Hire Charges
Full day: £40.00
The Minibus is only available for hire for Community Projects.

Fuel
Bus must be returned with same amount of fuel as when picked up. Excess charge of - £2.00 a litre.

Payment
Payment for hire of bus and deposit must be paid by cash or cheque in advance.

up time - 5.00 p.m. Friday.
Latest return - 9.00 a.m. Monday.
Limited mileage of up to - 125 / 250 miles.

Deposit
A refundable deposit of £25.00 is payable on hire of the vehicle, but the deposit will be returned on return of bus, after all mileage and fuel checks have been completed.

Concessionary Fares Initiative

Thanks to funding from the Welsh Assembly Government, Merthyr Tydfil Local Health Board and Merthyr Tydfil County Borough Council. The AMVYCP launched The Concessionary Fares Initiative in November 2006. The Initiative has over 200 members and is growing rapidly. The service provides a free door to door service for people with disabilities living in the Merthyr Tydfil Borough to access various local services such as medical and dental appointments, shopping, social events etc. The Initiative operates with one full time driver and several volunteers who have put in a great deal of time and effort.

If you would to become a member of the Initiative or want to learn more about the service please contact Diversion Autoproject (01685) 375535.

Our Minibuses pay particular attention to the needs of passengers who may find it more comforting to travel in a wheelchair and includes a special tail lift, and a low step if required.

Phill Taylor

Hi, my name is Phill Taylor.  I am the Community Transport & Volunteer Coordinator for the AMVYCP.  My role within the project is to effectively coordinate the Concessionary Fares Initiative and identify volunteers within the Borough to help with all aspects of the scheme e.g. Drivers, Escorts and Call Centre Operators. If you’d like to learn more about the project or about volunteering within the project please feel free to contact me on (01685) 375535 or email me atPhill Taylor.